CHRISTMAS AT THE FISH SHOP

Order book closes: Monday 14th December

It’s our favourite time of year but also our busiest!
To make sure every festive order is perfect, our Christmas order book closes a little early so #TeamFish can plan, prep and deliver your seafood feasts without a hitch.

You don’t have to pre-order to visit the shop, but if there’s something you really, really want, pre-ordering guarantees we’ll have it ready for you.

Please note: We’re not taking online or in-shop pre-orders for freshly landed British fish between 16th–31st December.
Landings are limited at that time of year, so we recommend ordering for early December and freezing it. Super-fresh fish freezes beautifully for a week or two with no loss of quality.

CHRISTMAS EVE COLLECTIONS

Our 3-Queue System keeps things moving smoothly - last year, most customers were served in under 15 minutes!

Queue 1 - Pre-Orders (Paid or Unpaid)

For all standard Christmas orders.

• Collect from the Customer Order Collection Point
• Your full order will be ready and waiting
• If you’d like to add anything extra on the day, please join Queue 2

Queue 2 - Main Shop

For anyone with a pre-order who wants to add extras.

• Collect from the main shop counter
• We can access your pre-order and add more items if available

Queue 3 - Fast-Track Platters (Pre-Paid Only)

For platters only — no extras.

• Bring your order confirmation (printed or on your phone)
• Join the Fast-Track queue at the back of the shop
• Collect anytime between 8 am – 1 pm on Christmas Eve
• If you don’t have your confirmation, please use Queue 1 or 2

HANDY TIPS FOR A SMOOTH CHRISTMAS

✨ Double-check your collection date - it’s on your confirmation
✨ Bring your confirmation (screenshot or printout)
✨ Be patient and festive - we’ll do our best to keep queues moving quickly
✨ Remember: everything we do is prepared fresh and by hand

CHRISTMAS OPENING HOURS