From Saturday Girl to President

Sue MacKenzie - Owner & President of the National Federation of Fishmongers

Nearly five decades after starting out in her parents’ Camberley fish shop, Sue still leads by example at The Fish Shop. Her journey from weekend helper to industry leader is a story of passion, perseverance and pride in the craft of fishmongery.

Starting out in 1979 as a Saturday girl in her parents’ shop, MacKenzie’s Fish & Game in Camberley, Sue has spent her entire career in the seafood industry. Now the owner of The Fish Shop, she oversees the day-to-day running of the business, ensuring that quality, freshness and variety always exceed customers’ expectations.

Her knowledge of retail fishmongery naturally led into product development, and over many years she helped create some of the highest quality, award-winning seafood products sold in the UK’s premium supermarkets.

In 2010, Sue joined Sainsbury’s, initially training fish counter colleagues before moving into product development, where she was responsible for the supermarket’s entire seafood range across counter, chilled and frozen categories. Although it was her 'dream job', she couldn’t resist returning to her roots and opening her own shop.

In 2024, Sue was recognised as a Master Fishmonger an award celebrating exceptional craftsmanship, quality seafood and responsible practices. In 2025, she was elected as the first female President of the National Federation of Fishmongers. She is also a Freeman of both the Worshipful Company of Fishmongers and the City of London, and a proud supporter of charities including The Fishermen’s Mission and the National Lobster Hatchery.

Passionate about education and inspiring future generations, Sue also provides free fish to local schools for students taking GCSE Food Preparation and Nutrition, helping young people gain hands-on experience with fresh seafood.

With nearly five decades of experience, Sue leads The Fish Shop with passion, expertise and an unwavering belief in exceptional quality, outstanding service and the sheer deliciousness of great fish.

Jasmine Hallman - 2nd in Command

Jasmine is proudly following in her mum’s footsteps with an undeniable passion for the fish trade. What started as a short holiday helping out during The Fish Shop’s opening week quickly turned into a full-time role and she’s been an essential part of #TeamFish ever since, becoming a 3rd generation fishmonger in the process.

Now second in command, Jasmine manages the day-to-day running of our busy kitchen, ensuring the counters are always stocked with our homemade fish pies, fishcakes, and other freshly prepared dishes. Her exceptional organisational skills keep everything running smoothly behind the scenes.

Customers love chatting with Jasmine for recipe inspiration, cooking tips and fresh ideas and she’s always delighted to swap favourite recipes in return. Sue couldn’t be prouder to see her daughter’s knowledge, confidence and skill continue to grow.

Jasmine is currently on maternity leave after welcoming baby George David Goff on 12 June 2025... perhaps a fourth-generation fishmonger in the making! ??

Tiago Urbano - Master Fishmonger

We’d only been open a couple of months when we realised we needed more people! Tiago had already been working in the seafood industry for many years and often popped into the shop as a customer. He soon began helping out a few days a week, and in March 2015 he approached us to join The Fish Shop full time and we were absolutely delighted!

Since then, Tiago has become an integral part of the business. His skills are exceptional, his knowledge of seafood is vast, and his enthusiasm for all things fish is infectious. Customers love his advice, especially when he shares how to cook fish 'Portuguese-style' and his multilingual skills are greatly appreciated by our Spanish and Portuguese customers.

In 2024, Tiago was recognised as a Master Fishmonger by the Worshipful Company of Fishmongers, a prestigious award celebrating excellence, craftsmanship and dedication to the trade. Over the years, he has helped the business grow in every sense, and during Jasmine’s maternity leave he has been an incredible support, ensuring the counter continued to run seamlessly.

'I’m Portuguese and started my adventure as a fishmonger at 17, working in a supermarket in Andorra. I learned fish preparation, customer service, and the names of fish in Catalan, Spanish, French and Portuguese. After eight years, I began selecting fish at Mercabarna, the huge Barcelona market, before moving to England in 2012. I worked briefly for a London fishmonger and later joined New England Seafood as a fish filleter, where I was soon promoted to Team Manager in their sushi department.

In 2014 I heard that Sue was opening a fish shop in Camberley. I visited on opening day, started helping on Fridays and Saturdays, and soon took the plunge to join full time. I’m proud to have helped this little business grow over the years and to serve our amazing customers every day.'

Bruno Vital - Kitchen Team

What can we say about Bruno! He joined us part-time in March 2019, and we’re so glad he decided to stay. Now a key member of the team, Bruno works his socks off in the kitchen alongside Jasmine and Karina creating all our homemade products, cooking our shellfish, and keeping the shop stocked with freshly prepared dishes every day.

“I come from a coastal town in Portugal called Figueira da Foz. I moved to England in 2013 with my parents and have lived in Camberley ever since. I studied at Kings International College, then at Farnborough College of Technology, originally planning to become a police officer.
While I was at college, I started working part-time at The Fish Shop and quickly realised I enjoyed it far more than my course. Sue kindly offered me a full-time role, and I haven’t looked back since. I’ve learned so much here and continue to grow every day. I’m so proud to be part of such a great team.”

Terry Tegg  - Fishmonger & Foodie

We were very lucky when Terry joined #TeamFish in 2020, bringing with him more than four decades of experience, skill and a real love of seafood. Born and bred in Guildford, Terry began his career at Surrey Fisheries in 1982 before moving into wholesale, supplying fish and seafood to London’s leading restaurants and hotels. He later ran his own business before joining The Fish Shop, where he’s become a much-admired and valued member of the team.

Terry spends his days filleting fish to the highest standard, preparing customer orders and serving at the counter - his favourite part of the job. His favourite part of the day isn’t going home; it’s serving his favourite customers! Friendly, knowledgeable and full of character, Terry’s passion for great fish is clear to everyone who meets him.

A keen foodie, Terry’s cooking skills are legendary and his dinner parties even more so! He was joint winner of The Fish Shop #TeamFish Bake-Off, proving he’s as talented with cakes as he is with cod. His favourite fish is our Red Mullet, 'they really are something special.'

'I’ve worked in the seafood industry for 43 years and still love it as much as the day I started. I love working with this amazing team... and yes, I do love them all (even if they never stop teasing me about supporting Manchester United!)'